Senior Computer Operator

Job Description and Qualifications

  • Core Systems & Peripheral Equipment Operation – responsible for completing daily data processing updates of confidential customer data  
  • Information Distribution – responsible for printing, retrieving, separating and examining hardcopy reports and customer notices and dispatching them in a secure and confidential manner to intended recipients 
  • Systems Availability Monitoring, Alerts, Response and Reporting – monitors all networks, servers, systems and other core applications to preserve confidentiality, reliability, availability and integrity of all systems and information; ensuring minimal downtime and timely and detailed logging and escalation of issues and anomalies to management and support as necessary 
  • Incident / Problem Management – promptly detects and responds appropriately to problems with any monitored systems, functioning as 1st level support by trouble-shooting all such anomalies and issues 
  • IT Service Continuity Management

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