System Administrator

company is looking for an experienced Systems Administrator to join our team of qualified and diverse individuals.

You will be responsible for efficiently dealing with end-user issues and requests from the Service Desk, which includes but is not limited to:

  • Operating and maintaining telecommunication systems to include Linux operating system, windows server operating system, and PBX hardware/software
  • Support the operations of telephony applications, including call management, workforce/schedule management, and call recording
  • Implement patches and other configuration changes necessary to resolve security vulnerabilities
  • Conduct capacity analysis, develop applicable reports for capacity management and bandwidth and provide recommendations for all devices and services
  • Resolving configuration issues, administrating user account, installing software, fulfilling requests for permissions changes,
  • Provide support and administration duties for server systems including but not limited to Windows, O365, Active Directory, VMware, Terminal Servers

Skills Required: Required Qualifications:

  • Possession of or the ability to obtain a Microsoft Technology Associate (MTA) certification
  • A minimum of three (3) years of relevant experience

Desired Qualifications:

  • A Bachelor’s degree or equivalent in a related area of study
  • Experience with telephony to include PSTN, digital, and VOIP
  • Experience supporting Windows systems including O365, Azure, Remote Desktop Services, Active Directory
  • Experience supporting virtualization technologies (VMware, Hyper-V)

Ability to perform routine network tasks and handle emergencies during non-business hours, including on-call, evenings, and weekends

Job Category: System Administrator
Job Type: Full Time

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